Service Design Checklist – Improve Healthcare Access for Marginalised People


16.07.2019

The Nobody Left Outside (NLO) initiative is currently a 2019 Thematic Network under the Health Policy Platform of the European Commission.
We are one of its members, collaborating with other organisations in Europe toward improving healthcare access for communities we represent.

In the year 2019, we will develop a Joint Statement, aiming to rationale for concrete EU actions in that matter and raise awareness around priority health problems and barriers (social and legal) among underserved, marginalised communities of people at high risk of vulnerability; namely homeless people, lesbian, gay, bisexual, transgender and intersex (LGBTI) people, people who use drugs (PWUD), prisoners, sex workers and undocumented migrants.

The NLO initiative has an available Service Design Checklist which comprises a series of questions and considerations to be used when services are being designed or redesigned.

Improvements in health and social care are fundamental for every group in our societies, especially for the vulnerable groups as it is easily looked over.

We highly recommend you to download the Checklist, use it and share your feedback with us and NLO initiative to help us produce further reiterations.

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